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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Just Me

April 18, 2025

5  out of  5
rating by Just Me
"Thank you to Jeff Welsh. Very kind and helpful. Answered all of my questions. Superlative"
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Steven Ortiz

April 18, 2025

5  out of  5
rating by Steven Ortiz
"Great service!"
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C Bo

April 18, 2025

5  out of  5
rating by C Bo
"Never had an issue with State Farm for my renters insurance."
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Byanka Chavarria

April 18, 2025

5  out of  5
rating by Byanka Chavarria
"Got quoted and locked in at a fantastic rate for life insurance! Hanna really took god care of me! Would recommend to everyone !!! Look no further for any insurance needs :)"
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Tyler L

April 18, 2025

5  out of  5
rating by Tyler L
"Misa R has been my go to agent for the last few years and his service has been nothing but perfect since. Highly recommend getting in contact with him for anything"
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Jenifer Martinez

April 7, 2025

5  out of  5
rating by Jenifer Martinez
"Thank you for all your service it was a great help 👍🏼"
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Crystal Rose

April 5, 2025

5  out of  5
rating by Crystal Rose
"Wonderful experience with Hannah and John! They took the time to explain everything in detail and answer all of my questions. I was able to choose a policy that fit my needs. Overall, excellent customer service! Chris is also wonderful everytime I call!"
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Debora Carrieri

March 26, 2025

5  out of  5
rating by Debora Carrieri
"We were able to arrange my homeowners insurance all over the phone and gathering information using very basic technology. So happy I didn't have to drive in or make any appointments. I was very happy with the quick response and pleasant customer service provided by Alicia and the rest of the team working at the State Farm Insurance Agency. That's why I've been client for well over twenty years. Thank you again."
We responded:
"We're so glad we were able to help with your homeowner's insurance and appreciate your years of business!"
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William L

March 21, 2025

5  out of  5
rating by William L
"Quick and professional"
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Jaliyah mitchell

March 18, 2025

5  out of  5
rating by Jaliyah mitchell
"The best experience I ever had. Speedy and accurate service. I love the one on one contact and now thru 3rd party service. I feel like I have my own personal agent who is always readily available and prompt return calls or emails. Your in best hands with State Farm."
We responded:
"Thank you so much! I'm glad we could help you with your auto and life insurance, and we're excited to keep up a relationship for years to come! :)"
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David DeLong

February 26, 2025

5  out of  5
rating by David DeLong
"Excellent experience. State Farm was able to provide the perfect homeowner's insurance with coverage and price no other agency could match. Working with Chris was a true pleasure. Well done!"
We responded:
"So glad Chris was able to help! Thank you so much for the review."
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Dan Pierce

February 21, 2025

5  out of  5
rating by Dan Pierce
"Was pleasantly surprised with the quickness of the quote and the ease in switching over from the previous provider. No stones left unturned as far as any questions about the Auto or Home-Owners Policy."
We responded:
"Thank you Dan, glad we could help! "
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Janice Bechtel

February 13, 2025

5  out of  5
rating by Janice Bechtel
"We just received quotes for car insurance and life insurance from Hannah at State Farm. The service we received was excellent. Hannah took time to answer all our questions and provided the additional information we needed. It is so important to feel secure when you are purchasing car and life insurance. We appreciate the support and service we received."
We responded:
"So glad Hanna was able to help and that you had a great experience! "
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Cathy Hurst

February 4, 2025

5  out of  5
rating by Cathy Hurst
"My former State Farm agent recently retired. Alicia Alexander became my new agent. There have been a good handful of times that I've needed to reach out to my new agent's office with questions and help regarding policy information and understanding information so that I could make informed decisions and adjustments that benefited my household. Christopher Walters has helped me each time I've had questions. He responds very quickly, Gets back to me with information I've needed or asked for in a very timely manner. With all of the questions I've had regarding my policies, his patience is unmatched! I couldn't be happier with my new agent's office; they have been wonderful! Thank you so much!"
We responded:
"We're so glad you're happy and that you enjoyed working with Chris. Thanks Cathy!"
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Liz Schmick

January 31, 2025

5  out of  5
rating by Liz Schmick
"It was as painless as dealing with insurances could possibly be. Chris was easy and pleasant to work with."
We responded:
"Thank you Liz!"
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Courtney Phippen

January 15, 2025

5  out of  5
rating by Courtney Phippen
"I am so grateful that misa was so helpful 😁 I got very frustrating news the other day that I had to find new insurance by March and I am so thankful that not only will I be saving close to $200 a month but I was able to get everything done in way less time than told and I got everything taken care of"
We responded:
"I'm so glad we could help with all you insurance needs, Courtney! Thanks for the review."
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Yanira Velazquez

January 9, 2025

5  out of  5
rating by Yanira Velazquez
"Muy amables te explican todo un seguro no tan costoso y atienden muy bien y te informan de todo gracias"
We responded:
"Gracias, Yanira! "
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Erik Sell

December 20, 2024

5  out of  5
rating by Erik Sell
"The crew at this office continues to go above and beyond! Most recently it was Misael who stepped up to help us resolve an issue that was the source of some stress. THANK YOU!"
We responded:
"Can't tell you how much we appreciate you and your family, and are so glad Chris has helped you with all your insurance needs. Thank you for the review! "
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Aurora Velez

November 21, 2024

5  out of  5
rating by Aurora Velez
"Excelente servicio. Misael contestó todas mis preguntas referente a los servicios que necesitaba. Todo muy profesional y muy amable. Explicó todo de manera fácil de entender y respondió todas mis preguntas. Los recomiendo 100%."
We responded:
"Gracias Aurora!"
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Douglas Winne

November 20, 2024

5  out of  5
rating by Douglas Winne
"Misael was a great help to me and made sure all my concerns had been addressed before I left the office. Greatly appreciated."
We responded:
"So glad to hear it- as always, thank you for being with our office!"
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Humberto Zeitler

November 13, 2024

5  out of  5
rating by Humberto Zeitler
"We had a very good experience doing business with the team of Alicia Alexander - State Farm in Lancaster PA. The details of our insurance policy was promptly and efficiently handled by our assigned agents Misael and Chris. They took care of gathering all the information needed to generate a quote and quickly after that we had a signed contract. Then the particulars of the policy was forwarded to the interested party and everything worked out. Very good team!!!"
We responded:
"We are so glad we could assist with your auto and renter's insurance! "
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Diana & Doug Wiker (Diana and Doug Wiker)

November 8, 2024

5  out of  5
rating by Diana & Doug Wiker (Diana and Doug Wiker)
"Misael was able to quickly go over our coverage and suggest a few changes that improved our coverage"
We responded:
"We are so glad we could help customize your insurance. Thanks for the review! "
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Carlos Olivares

October 23, 2024

5  out of  5
rating by Carlos Olivares
"Misael fue muy servicial y me ayudó exactamente con lo que necesitaba y fue muy cooperativo y se aseguró de que me cuidaran con nada más que lo mejor. Definitivamente espero que más gente como él me ayude."
We responded:
"Gracias, Carlos!"
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Isaias Oviedo

October 23, 2024

5  out of  5
rating by Isaias Oviedo
"Misael fue muy servicial y respetuoso cuando tuve preguntas sobre mi seguro. También fue muy paciente y conocía todas las respuestas a mis preguntas. Sé que si alguna vez necesito ayuda con mi seguro, ¡Misael es mi persona!"
We responded:
"Gracias Isaias!"
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Katie Kollhoff

October 17, 2024

5  out of  5
rating by Katie Kollhoff
"Chris with State Farm was so great! He took the time to thoroughly explain both my home and auto quote. He made sure I understood what coverage options were available and what coverage would work best for me. I never felt pressured and I appreciated his patience when I asked a million questions."
We responded:
"Thank you Katie! We're glad we were able to help you through all the questions and appreciate the review! "