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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashby Reyes

February 4, 2026

5  out of  5
rating by Ashby Reyes
"Got me in and out! Great service!"
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Mondmorder Abulethia

February 2, 2026

5  out of  5
rating by Mondmorder Abulethia
"The folks at this office are great. I don't deal in insurance, so I don't know what's what. Here, they are patient and courteous and will help you along with whatever questions you may have. They are very good at notifying you of any changes that may be occurring with your policies. If you need a change from whatever headache you are dealing with, give this office a call. You will be pleased with your experience."
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Cheyenne

January 30, 2026

5  out of  5
rating by Cheyenne
"Misa was fantastic to work with! I was in a pinch to get renters insurance and we got it squared away in less than an hour. No stressing and he answered all my questions fast. I can't say enough good things about this place! If you need insurance, please check them out! Its very affordable, too."
We responded:
"Thank you for the review, Cheyenne! We're glad we could help you quickly and get your great rates. "
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Emily O'Neil

January 23, 2026

5  out of  5
rating by Emily O'Neil
"I came to Alicia with a simple question about an existing claim and she showed up with answers, advice, and $30 in discounts that I didn't know I was eligible for. Not enough stars, I now trust her with my life (insurance). Definitely recommended!!"
We responded:
"If we could rate customers, Emily would get all the stars. Will always appreciate a 5 star review PLUS a plug for life insurance!!! "
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John

January 12, 2026

5  out of  5
rating by John
"Alicia Alexander and her staff have always helped me to make the correct insurance decisions. I have been with this agency for many years. The staff is courteous and professional. The premiums are always competitively priced when comparing policies with other insurance companies. Thanks Chris for your recent handling of my policy changes!"
We responded:
"Thank you for letting us assist with your insurance needs, John, and for the lovely review!"
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Scott Ney

January 9, 2026

5  out of  5
rating by Scott Ney
"I have been working with Alicia Alexander's State Farm Insurance agency as power of attorney for my elderly aunt. They have been extremely helpful and I appreciate the personal service they've provided to me on her behalf"
We responded:
"We are always happy to be of assistance, Scott, and thanks so much for the review!"
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Andrew Munsell

January 8, 2026

5  out of  5
rating by Andrew Munsell
"I purchased a new vehicle and needed a quote/policy and changes to my current policy. Misael was incredibly helpful and fast to get me a great rate that works with my budget! Extremely helpful and cannot thank this team enough!"
We responded:
"Thanks so much Andrew, I'm glad we're always able to help keep your auto insurance affordable :) "
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Terry Shepps

November 12, 2025

5  out of  5
rating by Terry Shepps
"Hanna was very efficient. Signed up for renters insurance in minutes."
We responded:
"Thank you Terry! So pleased that Hanna was able to help."
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Lauren Weitzel

November 1, 2025

5  out of  5
rating by Lauren Weitzel
"Moved to Lancaster and Alicia helped me get new homeowners and car insurance! Such a good deal that she ended up helping my parents switch from liberty mutual to State Farm saving them a ton! Definitely recommend!"
We responded:
"We wish every customer could be Lauren. And thanks for sending us referrals left and right <3"
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Mary Kate Watson

October 31, 2025

5  out of  5
rating by Mary Kate Watson
"Alicia and her team are simply the best! They are super helpful with any questions I have and always provide speedy responses to my requests. Thank you guys!! Hi George!"
We responded:
"MK, you're a gem. We're lucky to have you as a customer "
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YellowjacketGTO

October 31, 2025

5  out of  5
rating by YellowjacketGTO
"Love love love, working with Alicia and her amazing crew! They are always willing and able to help at almost any time."
We responded:
"Grant is a die hard fan and we love him for it!!!"
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Grace Kinnaird

October 1, 2025

5  out of  5
rating by Grace Kinnaird
"Very knowledgeable and friendly"
We responded:
"We appreciate the review, Grace! Thanks so much"
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Michael Marchesani

October 1, 2025

5  out of  5
rating by Michael Marchesani
"A pleasure to work with!"
We responded:
"Thank you Michael! "
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Nora

August 14, 2025

5  out of  5
rating by Nora
"Wow. From beginning to end. From the understanding and explaining every detail to me. Chris, You are greatly appreciated. Thank you sooo much. Great savings. I still can’t wrap my head around the savings. And thank you Misa for the help with finalizing my new policy."
We responded:
"Thank you Nora! We are so glad Chris was able to get you such a good rate on your auto and home insurance. "
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Jamie Kiefer

June 30, 2025

5  out of  5
rating by Jamie Kiefer
"They made changing my coverage from another state a breeze, and they helped me get the lowest rate with the best coverage possible. I am very grateful!"
We responded:
"Thank you Jamie! So glad we were able to get you the best rate possible. "
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VL Dexter

June 13, 2025

5  out of  5
rating by VL Dexter
"Alicia and her team have been the best. When I moved from TN to PA/MD and I didn't think I could find agents better than my home town team. But I have! The communication, response time and curiosity to ensure I'm making the best decisions and getting the best coverage have been second to none."
We responded:
"Every time you reach out to us, someone yells "we love her!" So glad we've been able to help you with everything you need. "
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Drew Geiss

May 23, 2025

5  out of  5
rating by Drew Geiss
"Excellent service always! I’ve been with this agent for at least 25 years and have no reason nor interest to look elsewhere for my needs. Alicia and her team are the best!"
We responded:
"Thank you, Drew! We're so glad we've been able to help you with your insurance needs. "
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Denise Courtot

May 21, 2025

5  out of  5
rating by Denise Courtot
"Chris has been very helpful"
We responded:
"Thank you! Pay increase for Chris ;)"
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DeAnna Warner

May 13, 2025

5  out of  5
rating by DeAnna Warner
"Excellent follow up and customer service AND substantial savings!"
We responded:
"Thank you for the review DeAnna, and I'm glad we could help! "
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Just Me

April 18, 2025

5  out of  5
rating by Just Me
"Thank you to Jeff Welsh. Very kind and helpful. Answered all of my questions. Superlative"
We responded:
"We're so glad you enjoyed working with Jeff! "
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Steven Ortiz

April 18, 2025

5  out of  5
rating by Steven Ortiz
"Great service!"
We responded:
"Thank you Steven! "
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C Bo

April 18, 2025

5  out of  5
rating by C Bo
"Never had an issue with State Farm for my renters insurance."
We responded:
"Glad we've been able to help, and thank you for the review."
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Byanka Chavarria

April 18, 2025

5  out of  5
rating by Byanka Chavarria
"Got quoted and locked in at a fantastic rate for life insurance! Hanna really took god care of me! Would recommend to everyone !!! Look no further for any insurance needs :)"
We responded:
"Thank you so much Byanka! We're so glad you enjoyed working with Hanna. "
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Tyler L

April 18, 2025

5  out of  5
rating by Tyler L
"Misa R has been my go to agent for the last few years and his service has been nothing but perfect since. Highly recommend getting in contact with him for anything"
We responded:
"Thank you for the review and we're so glad you had a good experience with Misa."
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Jenifer Martinez

April 7, 2025

5  out of  5
rating by Jenifer Martinez
"Thank you for all your service it was a great help 👍🏼"
We responded:
"Thank you for the review Jennifer!"